Q2A Market - Support

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Question about resizing

I have uploaded this amazing theme, but when I check my site on mobile device it seems that the middle white section is not fully expanding in a mobile device. If you go to clickdex dot com you will see that the theme is shrinked the middle and is not fully expanded to the sides. Can you please help. Thanks

opened on Oct 25 in Elegant Responsive by grigorim

Glad you like our Elegant Responsive Theme. I assure you that this is the one of the most popular theme of Q2A Market.

I found the reason is the top Related Question Widget. Could you please cross confirmed by removing the widget at the top and see if it resolve the issue? Once you confirm than I will fix the issue and send you the updates.

Hey there,
thanks for your quick reply. I actually did remove that related question, but it still has that problem. Please help me, I tried doing everything. Thanks

Can you email me your admin login details on admin [at] q2amarket [dot] com to check it once? or meantime if you can reset the option and check if things are fine with that..

I have checked your site again and found the issue is resolved and seems working fine on mobile device. I would suggest you to select the reply as a fixed so other also can use it.

Unfortunately this issue is not resolved. I have put the same responsive theme on other q2a installed site and I see the same issue. I think this is a template or theme bug, because sometimes you go to the site using a mobile phone it shows only the homepage normally, but when you go to other pages it gets messed up. Sometimes you go to the site again and it's messed up right form the beginning. So I am assuming this is a theme issue overall. I wonder if other people have the same issue. Please help me solve this issue because the site is useless without mobile version or being responsive. Thanks!

I have checked by setting all options same as yours and just wonder I couldn't found any issue with that. For information could you please know me if you have modified anything single piece of code or added something than default into the theme or plugin file?

Not really, I have not added anything in particular. I just added the plugin for this Markup Editor, but I did that 2 minutes ago. The problem was there way before I did this.

If possible can we chat on skype for some instant feedback? If yes than please add us as q2amarket

Please revert back the theme files to the original state and check again. I have strong feeling that the issue is somewhere in your custom modification probably with the social sharing bar at the left. Since I have tested everything is completely fine with the default theme installation and with its options.

I have again cross check in bit details and found you have merge/combined many stylesheeet into one. In this case there could be some issue as well.

To cross check first install default/package theme without any custom modification. That should work without such issue. Than you can find the reason creating the issue.

1 Answer

Okay one more thing if you just cross check by removing fixed social bar at the left side. Since I have check on your site and it is leaving space only for the social bar width. So if you can cross check that.. at demo site and my development environment everything is working fine..

answered Oct 29