FAQ

The FAQ section will help to find frequently asked a question here. If the FAQ doesn’t solve your query, feel free to contact us, We would be glad to answer your question.

Why should I subscribe?

By subscribing to the Q2A Market, you will get access to the entire library of our products. Including existing and future products.

Do you offer a trial period?

Unfortunately, we do not provide any trial period.

Do you provide lifetime free updates?

You will be eligible to get free updates during the subscription period. After your subscription expires, you won’t be eligible to get any product upgrade.

What will happen if my subscription expires?

The product will keep continuing working after the end of the subscription term. However, you will lose access to our library and won’t get any product upgrade.

Do you have a support system?

Yes, we do have a support system. You can find it here.

How long you take to provide support?

Support time is based on the subscription plan. In fact, we always try to provide support soon as possible regardless subscription plan.

Can I use Q2A Market products on multiple websites?

Yes, only Business and Developer subscribers can use our products on multiple websites.

Can I use Q2A Market products for my client?

Yes, only and If you are a Developer subscriber.

Do you have a lifetime subscription plan?

No, we do not have a lifetime subscription plan.

Do you offer a refund?

Due to the nature of the digital goods, we do not offer a refund. However, we may provide a partial refund if the product is faulty which doesn’t work with standard Question2Answer installation and we are unable to fix the bug.

How can I cancel my subscription?

You can cancel your subscription from your PayPal account.

If I cancel my subscription, will I lose access immediately?

You will lose the access after the end of the subscription term. That means if you have subscribed on the 1st January 2017 for one year and you cancel the subscription on 10th February, you will still have full access till 31st December.